SIMPLER | Features

Streamline. Optimize. Succeed.
Everything you need to run your ISP efficiently.

Customer-Focused Benefits

Exceptional Customer Experience

SIMPLer delivers outstanding service and support with features designed to delight your customers.

Customer Relationship Management

SIMPLer handles everything from lead to customer in one easy-to-use platform. With built-in ticketing, sales tracking, and customizable recores, your data is always at your fingertips.

Billing and Payment Processing

SIMPLer supports auto-pay by card, e-check, or direct debit, with integrations for top gateways like PayPal, Authorize.Net, and more. It offers usage-based billing, built-in accounting, and powerful financial reports.

End-User Portal

The End-User Portal gives customers instant access to their account—view invoices, update info, pay online, check usage, run speed tests, and more..

Helpdesk Service

Need 24/7 support? Our expert helpdesk team handles customer issues for you—no extra staff, no hassle.

Auto Notification, Throttling and Disconnect

SIMPLer tracks overdue invoices and data overages, then automatically notifies, throttles, or disconnects subscribers when limits are exceeded—keeping control effortless.

Dispatch, Installation and Provisioning

SIMPLer streamlines customer provisioning and scheduling with automation and a Google Calendar–based interface—plus daily task emails for installers.

Technical Features

Powerful Technical Capabilities

Advanced technology stack and integrations that power your business operations seamlessly.

Bandwidth Management

WISP-In-a-Box (WIB) adds powerful bandwidth control—group customers with preset speeds and contention ratios, manage traffic, and limit Peer-to-Peer use effortlessly.

Hotspot System

SIMPLer makes it easy to offer customizable hotspot services—using HIB or MikroTik, with support for free or paid access, branded portals, and time- or data-based tokens.

Inventory Management

Track all equipment—assigned or in stock—across sites with SIMPLer. Manage inventory, automate hierarchies, and stay install-ready.

Network Monitoring

SIMPLer keeps an eye on your network—spotting unreachable devices, sending instant alerts, and providing usage graphs and diagnostics to keep things running smoothly.

Flexible Reporting

Operators can securely connect to the SIMPLer database using an external reporting package such as Crystal Reports or Jasper Reports. This allows operators to create and run their own complex queries whenever they want.

Mapping and Coverage Checking

Connect securely to SIMPLer with tools like Crystal or Jasper Reports to build and run custom queries anytime you need.